FAQ

Most frequent questions and answers

Once your payment is approved, you will receive a voucher for each tour/attraction/activity/service booked.

This voucher will also be emailed to your as a confirmation of your booking. Please contact us if have any difficulties in opening your email attachment.

For all tour products that may require a booking date, it is essential that you reconfirm 48 hours prior to booking date direct with the tour operator/product supplier.

Their details will be displayed in your voucher.

Shopping with GetPass is secure. We use a high level SSL certificate with Thawte encryption that hides your credit card number and PKN so that it can not be read as the information travels over the internet.

Yes. If you need to add more travellers, simply buy another ticket. If you need less, please contact us and we will assist you, subject to our cancellation and refund policy.

No. We cover all credit card charges when you book with us. All cards accepted and welcomed.

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